logo-responsive
Welcome, Guest
Username: Password: Remember me

TOPIC: joomlage 0100 - iOS issue with submenus

joomlage 0100 - iOS issue with submenus 3 months 2 weeks ago #15717

  • fcossy
  • fcossy's Avatar
  • Offline
  • Fresh Boarder
  • Posts: 6
  • Karma: 0

Dear JohnO,

One of our customers reported us an issue when browsing our website with iPad Air (iOS 12.3) and iPad Pro (iOS 12.9). The main menu can be seen, but the submenus cannot be selected - even when clicking. It looks like using Chrome does not solve the issue. A picture is in attachment for reference.

Everything works fine under Windows and android tablets.

Any idea of what's happening?

Thanks,
Florian
The administrator has disabled public write access.

joomlage 0100 - iOS issue with submenus 3 months 4 days ago #15738

  • JohnO
  • JohnO's Avatar
  • Offline
  • Administrator
  • Posts: 5292
  • Thank you received: 862
  • Karma: 98
Hello Florian,

Are you seeing the same issue with the demo of the template on the apple devices?
www.joomlage.com/demos/joomlage_0100/

Thanks,
JohnO
The administrator has disabled public write access.

joomlage 0100 - iOS issue with submenus 3 months 3 days ago #15741

  • fcossy
  • fcossy's Avatar
  • Offline
  • Fresh Boarder
  • Posts: 6
  • Karma: 0
Dear JohnO,

The issue is into the submenu, please see the picture taken from my computer when doing a mouseover the 'power' menu - the customer complains that he simply does not see the 'M1.1 Amplifier' item even when clicking on the 'power' section, nor the other two items below.

Unfortunately your demo template does not have such submenu, so it is not possible to check from your link. It looks like the Apple tablet is considered as a computer (and not as a mobile device with responsive content) and there is no mouseover possibility with the tablet...

Thanks and best regards,
Florian
Attachments:
The administrator has disabled public write access.
Time to create page: 0.152 seconds
Powered by Kunena Forum

Newsletter




We respect your privacy and do not tolerate spam and will never sell, rent, lease or give away your information (name, email, number, etc.) to any third party. Nor will we send you unsolicited email.

Use code   SEPT19 at checkout

    SEPTEMBER    

10% off Everything!

Cookies make it easier for us to provide you with our services. With the usage of our services you permit us to use cookies.
Ok